Troubleshoot
Pick the symptom, answer 3-5 questions, get the most likely root cause and a fix. At the end you can copy a structured trace to paste into an email to yingzhongli@sunvaxmrna.com.
What did you observe?
Trace so far
Pick a symptom to begin.
Still stuck?
Copy the trace and email yingzhongli@sunvaxmrna.com with your lot # and cargo details. SunVax typically responds within one business day.